OPNBI

Yes, in order to transfer a subscription from one business to another, you will need to request the change in writing. The request must come from the origin...

Initial response times will depend on the severity of the incident and the availability of a professional support team at the time, It also depends on the l...

Yes, it is possible to upgrade to a higher support package, contact sales for making changes to your plan at sales@opnbi.com

We normally do not entertain such requests of downgrading the package, however in the unlikely event we may find an alternative solution for you, please con...

Yes, if at any point you think that the support isn't the right solution for you then we can cancel your subscription subject to some penalty.

All our Support Subscriptions are provided via email, chat, or phone, it depends on the level of support you have chosen.  Customers can get onsite supp...

Support will ensure that you are covered throughout your subscription period for any product-related issues not only that you will get patches for bug fixes...

Please follow the link https://opnbi.com/company/pricing.html to find the best support fit for your business requirements. If you have any custom requiremen...

If you have bought a support subscription kindly wait for the clear fund to be received by OPNBI (Which typically takes 2-5 business days). Once the clear f...

We normally put Professional Support to auto-renewal when you first sign in for the support, however, you can choose not to subscribe to the auto-renewal op...