FAQ

My question is not in this list who should I contact?
You should contact our professional service team at [email protected]
Wed, 20 Apr, 2022 at 1:41 AM
How can I contact Support team?
If you are subscribe to our support, you should use the ticketing system to access the support, alternatively please write to [email protected]
Wed, 20 Apr, 2022 at 2:11 AM
Do you collect any personal information during activation?
Yes, we collect information to keep track of OPNBI downloads and to keep our customers updated with the products and other marketing activity, we do not sel...
Wed, 20 Apr, 2022 at 2:12 AM
I want to use OPNBI for commercial/business use, do i need a special license?
OpnBI is free for personal and business use with unlimited users and zero license fees to pay, so you can use it for business use, however, you are not perm...
Wed, 20 Apr, 2022 at 2:12 AM
Can I redistribute OpnBI?
No, OPNBI INC does not allow anyone to redistribute OpnBI unless you have separate agreement with us, kindly speak with our sales team if you are planning t...
Wed, 20 Apr, 2022 at 2:13 AM
How to renew license of opnbi?
To renew a license, simply go to the license section of OpnBI and request a license.
Wed, 20 Apr, 2022 at 2:14 AM
Why do I need a license?
In order to use OpnBI every user must have a valid license to use the OpnBI application, the good news is that you are not required to pay for a license unl...
Wed, 20 Apr, 2022 at 2:14 AM
What are the Licensing fees for opnbi?
There is no license fees to use OpnBI, the restrictions only apply when you are distributing or reselling OpnBI.
Wed, 20 Apr, 2022 at 2:15 AM
I am already subscribe to standard support package, how can i access support?
Support team can be contacted via support ticketing system, kindly use your support login details to contact support, if you do not have the details, kindly...
Wed, 20 Apr, 2022 at 2:17 AM
Can I cancel my subscription for support?
The support is valid for one year, it is usually on auto-renewal, just email our support team to apply for cancellation.
Wed, 20 Apr, 2022 at 2:17 AM